Last updated: January 2026

612bet Privacy Policy – LGPD and Your Data

The 612bet handles users' personal data seriously and in full compliance with the General Personal Data Protection Law (LGPD – Law No. 13,709/2018). This policy clearly explains what we collect, how we use it, who we share it with, and how you can exercise your rights at any time.

LGPD Compliance
Law No. 13,709/2018 — fully applied at 612bet
256-bit SSL Encryption
All data is encrypted in transit between you and the platform
User in Control
You can access, correct, or delete your data at any time
No Data Selling
Your data is never sold to third parties, without exception
DPO Contact
suporte@612bet.best – subject line: "LGPD – Request"
LGPD
Compliance
256-bit
SSL Encryption
0
Data Sold
24h
Privacy Support
8
Data Subject Rights
15 days
Notice of Changes

This Privacy Policy is an integral part of the Terms and Conditions of 612bet. By creating an account or using the platform, you confirm that you have read and understood how your data is handled as described in this document.

1. Introduction and Controller Identification

The 612bet ("we", "our", "platform") is responsible for processing the personal data of users registered on its website and digital platform accessible at 612bet.best. As a data controller under the LGPD, the 612bet defines the purposes and means by which users' personal data is processed.

This Privacy Policy transparently describes:

  • What personal data we collect and when;
  • The purposes for which data is used;
  • What legal basis supports each processing activity under the LGPD;
  • Who your data may be shared with and under what circumstances;
  • How long data is retained and how it is protected;
  • What your rights are as a data subject and how to exercise them.

The platform of 612bet is directed exclusively to the Brazilian market. All data is collected and processed in compliance with the laws of the Federative Republic of Brazil, particularly the General Data Protection Law (Lei nº 13.709/2018), the Internet Civil Framework (Lei nº 12.965/2014), and the Consumer Protection Code (Lei nº 8.078/1990).

2. Personal Data We Collect

The 612bet collects personal data at different points during your interaction with the platform. Below, we detail the categories of data and the context in which they are collected:

a) Data provided directly by you:

  • Registration: full name, CPF, date of birth, email address, mobile number, residential address (zip code, city, state);
  • Identity verification: documents such as RG, CNH, or passport, when requested to verify the account or process withdrawals above certain amounts;
  • Financial data: payment method information used – Pix key (CPF, email, mobile number, or random key), credit/debit card details processed in tokenized form, PicPay or Mercado Pago account data;
  • Communications: messages sent to support via live chat or email.

b) Automatically collected data:

  • Browsing data: IP address, browser type, operating system, device (mobile, tablet, desktop), screen resolution;
  • Session data: pages visited, time spent, navigation sequence within the platform;
  • Game data: sports betting history, slots rounds, crash games, and live roulette sessions played, amounts wagered, and results obtained;
  • Transaction data: full deposit and withdrawal history, payment methods used, amounts, and timestamps;
  • Cookies and similar technologies: as described in section 8 of this policy.

The 612bet does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health information, or sexual orientation, except where strictly required to fulfill a specific legal obligation, in which case users will always be informed at the point of collection.

3. Purpose of Data Processing

The personal data collected by 612bet are used exclusively for the following purposes:

Purpose Data Involved
User account creation and management Full name, CPF, email, phone number, date of birth
Identity verification and fraud prevention CPF, identity documents, IP address, transaction history
Processing deposits and withdrawals Pix, card, PicPay, Mercado Pago data, financial history
Provision of betting and gaming services Betting history, balance, session data
Customer support and dispute resolution Communication history, account data, transactions
VIP Program and bonus management Betting volume, withdrawal history, VIP level
Marketing communications (with opt-out available) Email, mobile number, gaming preferences
Compliance with legal and regulatory obligations All data required under applicable legal obligations
Platform improvement and performance analysis Anonymized browsing, session, and usage data

The 612bet does not use personal data for purposes incompatible with those described above. If a new use becomes necessary, you will be informed in advance and, where applicable, additional consent will be requested.

5. Sharing Data with Third Parties

The 612bet does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Data sharing occurs exclusively in the following situations:

  • Payment service providers: only the minimum necessary data is shared with Brazilian payment processors (Pix via the banking system, card acquirers, PicPay, Mercado Pago) to complete financial transactions. These partners act as data processors and are contractually required to use the data solely for the specified purpose;
  • Game providers: technical session information is shared with game providers (Pragmatic Play, NetEnt, Play'n GO, and others) to ensure games function correctly. Providers receive no personal identification data beyond the anonymous session identifier;
  • Identity verification services: CPF and document data may be validated with Brazilian credit bureaus or identity verification services for fraud prevention purposes;
  • Competent authorities: data may be disclosed to judicial, law enforcement, or regulatory authorities when required by court order, legal request, or a regulatory obligation applicable to the sector;
  • External auditors: during security or compliance audits, anonymized or pseudonymized data may be reviewed by independent auditors bound by contractual confidentiality obligations.

All partners and vendors that process personal data of users of 612bet are contractually required to maintain confidentiality, implement appropriate security measures, and process data only in accordance with the instructions of 612bet, in compliance with the LGPD.

6. Data Retention and Deletion

The 612bet retains personal data only for as long as strictly necessary to fulfill the purposes for which it was collected or to meet applicable legal obligations:

  • Active account data: retained for the entire duration of the account and for up to 5 years after closure, for audit, dispute, and tax obligation purposes;
  • Financial transaction history: retained for a minimum of 5 years in accordance with Brazilian anti-money laundering regulations and tax requirements;
  • Support communications: retained for up to 2 years for dispute resolution and quality control purposes;
  • Marketing data (with consent): retained until consent is withdrawn by the user or until 2 years of inactivity, whichever comes first;
  • Browsing data and access logs: retained for up to 6 months in accordance with the Brazilian Internet Civil Rights Framework (Lei nº 12.965/2014), and may be extended by court order.

After the applicable retention period, data is anonymized or securely and irreversibly deleted. Data deletion requests submitted by users are processed in accordance with legal deadlines — see section 9 of this policy for details on exercising this right.

7. Personal Data Security

The 612bet implements appropriate technical and organizational measures to protect users' personal data against unauthorized access, accidental loss, destruction, or improper disclosure. Key measures in place include:

  • Encryption in transit: all communication between the user's browser and the servers of 612bet is protected by SSL/TLS 256-bit, ensuring that personal and financial data is never transmitted in plain text;
  • Encryption at rest: sensitive data stored on servers — including identity documents and financial information — is encrypted at rest using industry-standard protocols;
  • Authentication and access control: internal access to personal data is restricted to staff with a proven operational need, with mandatory multi-factor authentication for critical systems;
  • Payment data tokenization: credit and debit card data is tokenized by the payment processors — the 612bet does not store the full card number in its systems;
  • Monitoring and anomaly detection: automated systems monitor access patterns and transactions to identify and block suspicious activity in real time;
  • Secure backups: data backups are performed regularly and stored under the same encryption and access controls applied to primary data.

In the event of a security incident that may affect users' personal data, the 612bet will notify affected individuals and the National Data Protection Authority (ANPD) within the timeframes set by the LGPD, describing the nature of the incident, the data involved, and the measures taken to mitigate the risks.

8. Cookies and Tracking Technologies

The platform of 612bet uses cookies and similar technologies to ensure the proper functioning of the site, personalize the user experience, and, with your consent, analyze usage patterns for continuous improvement. The cookie categories used are:

  • Strictly necessary cookies: essential for platform operation — session authentication, bet slip maintenance, language preferences. These cannot be disabled without affecting your use of the service;
  • Performance and analytics cookies: collect information about how users interact with the platform (pages visited, session time, errors encountered) in an anonymized or aggregated form. Used to improve site performance and usability;
  • Functionality cookies: store user preferences to personalize the experience, such as betting settings, favorites, and notification preferences;
  • Marketing cookies (with consent): used to display relevant content and personalized promotions within the 612bet. They are not used for tracking on third-party websites.

You can manage your cookie preferences in the banner displayed on your first visit to the platform or in your account settings. Rejecting non-essential cookies will not prevent you from using our services, but may limit some personalization features.

9. Your Rights as a Data Subject (LGPD)

The LGPD grants data subjects a comprehensive set of rights that can be exercised at any time with the 612bet. To exercise any of the rights below, please contact us at suporte@612bet.best with the subject line "LGPD – Data Request". Requests are answered within up to 15 business days.

Access

Request a copy of the personal data 612bet holds about you, including your transaction history and betting records.

Correction

Update incomplete, inaccurate, or outdated information directly in your account settings or by submitting a request to our support team.

Deletion

Request erasure of data processed on the basis of consent, subject to mandatory legal retention periods.

Sharing Information

Find out which public or private entities 612bet has shared your personal data with.

Portability

Receive your data in a structured, interoperable format for transfer to another service provider, where technically feasible.

Consent Withdrawal

Withdraw consent for processing based on this legal ground — such as marketing — at any time, without affecting essential services.

Objection

Object to processing carried out on the basis of legitimate interest when you believe your fundamental rights override that interest.

Review of Automated Decisions

Request human review of decisions made solely through automated processing of your personal data that may affect your interests.

To exercise any of the rights listed above, submit your request to suporte@612bet.best with the subject line "LGPD – Data Request", providing your full name and registered CPF. The 612bet will respond within a maximum of 15 business days. Requests requiring additional review may have this deadline extended, with prior notice to the data subject.

10. Protection of Minors' Data

The services of 612bet are intended exclusively for users aged 18 and over. The platform does not intentionally collect, store, or process personal data from individuals under the age of 18.

During registration, CPF verification against Brazilian databases includes confirmation that the holder is at least 18 years old. Accounts created with false information to conceal a minor's age will be immediately cancelled upon detection, and the collected data will be deleted.

If you suspect that a minor has accessed the platform of 612bet without authorization, contact us immediately at suporte@612bet.best so we can take the necessary steps.

11. Updates to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in Brazilian legislation, data processing practices of the 612bet or any of its features.

Any significant changes will be communicated by email to users with an active account, at least 15 calendar days before the effective date. The most recent version of this policy, including the date of the last update, will always be available on this page.

We recommend reviewing this policy periodically. Continued use of the platform after a new version takes effect constitutes acceptance of the updated terms. If you do not agree, you may request account closure before the changes come into effect.

12. Contact, DPO & Privacy Channel

For any questions regarding the processing of your personal data, the exercise of your rights under the LGPD, or to report possible violations of this policy, please contact the 612bet through the channels below:

  • Privacy email: suporte@612bet.best – required subject line: "LGPD – Data Request";
  • Live chat: available 24/7 directly on the platform after login, for general privacy and data inquiries;
  • Response time: up to 15 business days for general requests; up to 4 hours for urgent situations involving suspected account compromise.

If you believe your rights have not been adequately addressed by 612bet, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for overseeing LGPD compliance in Brazil.

This Privacy Policy is governed by the laws of the Federative Republic of Brazil. Any disputes shall be submitted to the jurisdiction of the user's place of residence, in accordance with the Consumer Protection Code.

How 612bet Protects Your Privacy in Practice

Six concrete measures that keep your data secure on every visit to the platform.

256-bit SSL Encryption

All communication between your mobile device or computer and the servers of 612bet is encrypted with SSL 256-bit. Your login credentials, Pix transactions, and personal information are never transmitted in plain text.

Full LGPD Compliance

The 612bet operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). Every data processing activity has a defined legal basis and a clear purpose, all documented in this policy.

Zero Data Selling

The 612bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing occurs only with necessary operational partners and always under contractual confidentiality clauses.

Payment Tokenization

Credit and debit card data is tokenized by Brazilian payment processors. The 612bet does not store your full card number on any platform server.

Control in Your Hands

You can access, correct, port, or request deletion of your data at any time. Eight rights guaranteed by the LGPD are available upon request through our privacy channel.

Incident Notification

In the event of any security incident that may affect your data, 612bet notifies affected individuals and the ANPD within the legally required timeframes, with full transparency about what occurred and the measures taken.

Frequently Asked Questions about Privacy at 612bet

The most common questions about how your data is handled on the platform.

No. The 612bet does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Data is shared only with the operational partners strictly necessary to deliver the services — such as payment processors (Pix, card, PicPay, Mercado Pago), game providers, and identity verification services. All such partners are contractually required to process data solely for the specified purpose and to keep it confidential.

You can request deletion of your personal data by sending an email to suporte@612bet.best with the subject line "LGPD – Data Deletion Request". Please include your full name and registered CPF. The privacy team at 612bet will process your request within 15 business days. Please note that certain data must be retained for mandatory legal periods — such as financial transaction history for 5 years, as required by tax and anti-money laundering legislation — and cannot be deleted before that period expires. You will be informed of what can be deleted immediately and what is subject to the legal retention period.

The sending of marketing communications by email and mobile by 612bet is based on consent — you may opt out of these communications at any time, either via the unsubscribe link in each email, through the notification settings in your account, or by contacting our support team directly. Withdrawing consent for marketing does not affect any other platform services. The 612bet does not conduct marketing through third-party channels using your personal data.

Credit and debit card data is tokenized by the payment processors partnered with 612bet – the full card number is never stored in the platform's systems. For Pix transactions, the Pix key used is recorded to associate it with your account and process withdrawals, as required for operational and compliance purposes. This data is protected with encryption at rest and can only be accessed by authorized personnel for transaction processing and fraud verification.

After account closure, the 612bet retains data for the minimum period required by law – generally up to 5 years for financial data in accordance with anti-money laundering and tax regulations. Data that does not need to be retained by law is deleted or anonymized. Data used solely for marketing purposes is deleted immediately upon account closure. You may request specific information about the status of each data category after account closure by contacting our privacy email.

In the event of a security incident involving users' personal data, the 612bet follows an immediate response protocol: incident containment, impact assessment, and notification to affected data subjects and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD. The notification to affected users will include a description of what occurred, the data involved, the identified risks, and the measures taken to mitigate the effects. The security team at 612bet actively monitors the platform to identify and block unauthorized access attempts before they cause any harm.
Your LGPD Rights at 612bet

The 612bet processes all personal data in compliance with the General Personal Data Protection Law (LGPD – Law No. 13,709/2018). You have the right to access, correct, port, and request the deletion of your data at any time. To exercise these rights, please contact us at suporte@612bet.best with the subject line "LGPD – Data Request". Also refer to our Terms and Conditions and our Responsible Gambling.

Play on 612bet Safely and Privately

Free registration, instant Pix, and your data protected by the LGPD every session. 612bet was built for the Brazilian bettor who wants convenience without compromising security.

LGPD compliance SSL 256-bit Zero data selling 24/7 support in Portuguese

Responsible Gambling at 612bet

Privacy and responsible gambling go hand in hand. The 612bet provides control tools that any user can activate at any time, with no red tape.

View Control Features
Deposit limit: set daily, weekly, or monthly limits in your account settings.
Temporary self-exclusion: pause your account for 24 hours, 7 days, 30 days, or up to 6 months with a single click.
Adults 18+ only: mandatory CPF and identity verification for all registrations.
Specialist support: referrals to CAPS and CVV (188) available whenever needed.
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